Privacy Policy
Last updated: 6 July 2026
This policy explains what information Veloria Grand ("we", "us") collects when you use veloriagrand.com, how we use it, and the choices you have. Veloria Grand is a banquet and event venue located at 4th Floor, above Olive Hotels, Aishwarya Crystal Layout, Singasandra, Bengaluru, Karnataka 560114, India.
Information We Collect
Enquiry details you provide. When you submit our enquiry form, call us, or message us, we collect your name, phone number, event type, expected guest count, and tentative event date.
Advertising and usage data. When you arrive from an advertisement, we may receive campaign identifiers (such as UTM parameters and Google click ID). We use Google advertising tags, which may set cookies and collect device and usage information to measure ad performance. See Google's advertising policies for details.
How We Use Your Information
- To respond to your enquiry with availability, quotes and venue-visit scheduling — typically by phone or WhatsApp.
- To manage bookings and communicate about your event.
- To measure which advertisements and keywords lead to genuine enquiries, and to improve this website.
Enquiry form submissions are delivered directly to our enquiry-management system. If you choose to contact us through one of the WhatsApp buttons on the site, that conversation happens on WhatsApp and is governed by WhatsApp's privacy policy in addition to this one.
Sharing
We do not sell your personal information. We share it only with: (a) our internal enquiry-management and booking systems; (b) service providers that help us operate this site and measure advertising (such as Google); and (c) authorities where the law requires it.
Cookies & Your Choices
This site uses cookies primarily for advertising measurement (Google Ads conversion tracking). You can control cookies through your browser settings and opt out of Google's personalised advertising at adssettings.google.com.
Data Retention
We keep enquiry details for as long as needed to respond to you and manage any resulting booking, and for a reasonable period afterwards for business records, after which they are deleted or anonymised.
Your Rights
You may ask us to access, correct, or delete the personal information we hold about you. Call us on +91 88843 31096 (9 AM – 11 PM daily) and we will act on your request promptly.
Changes to This Policy
If we change this policy, we will post the updated version on this page with a new "last updated" date.
Contact
Veloria Grand
4th Floor, above Olive Hotels, Aishwarya Crystal Layout, Singasandra, Bengaluru, Karnataka 560114
Phone: +91 88843 31096